01892 614040 info@cencom.co.uk

CenCom Solutions

CenCom has is proud of offering high standard of service to clients ranging in size from a 1 to more than 100 users. We are enthusiastic about making technology work to improve your business so if there is anything you want to know just ask,

Consultancy

CenCom offer extensive consultancy in many areas, not just directly related to the IT platforms but how your company can make use of those to increase productivity and decrease costs.

Management And Monitoring

CenCom offer a wide range of products and services to suite your business needs including backup, managed antivirus, hosting and user management.

Support and Responsive Helpdesk

Sometimes things don’t work as users expect, this can be because something has gone wrong or there is some training of staff needed, either way our technical staff are here to respond and diagnose the issue and provide a path to resolution.

Office 365 Update

Microsoft Ignite finished in September and have presented their vision of advancing the enterprise cloud and you can see some of the exciting things to come here.
Other things CenCom are excited about include the addition to Teams of their “intelligent communications”, the much anticipated LinkedIn integration since their acquisition, changes to Office.com and most anticipated – Files on Demand for OneDrive and SharePoint.

Consultancy and Projects

Providing our knowledge and experience to your business enabling you to take advantage of best industry practice, secure and reliable systems and best value business solutions.

Monitor Systems and Services

Managing and Monitoring your systems, software, users and services to ensure that they are running to the best of their abilities and allowing your staff to concentrate on what you do best.

Support and respond to incidents

Responding to users needs is a high priority, when users do not know how to do something or when things do not happen they are expected to, the CenCom helpdesk is here to assist.

CenCom Work

We work with many clients to achieve many things, see below some of the work we have done in our different fields

Migration to Office 365

CenCom are experienced in migrating clients of all sizes from local and other hosting providers onto Office 365. Some clients may want to remove their local server dependence while others need to expand their mobile and collaborative work capabilities. Each migration...

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Network Infrastructure Design

Networks are increasingly complicated and require thought and planning especially if you want that dark corner to have access to the server or internet or if you have three departments you want to share a printer but not other devices and do not want pay for three...

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Add equipment

CenCom offer a procurement service to supply and install equipment and sometimes clients just purchase things themselves

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Retiring a user

When a user leaves the helpdesk will remove the users access to data from your company and advise, when required, what remote access the user might have had.

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Monitoring

Monitoring enables CenCom to often catch problems before they have a chance to impact on productivity. The service encompasses many things including checking your data backups are completing successfully, your hard disks are not full, your local workstation is up to...

User Management

Each business has different requirements for users, Users are the primary reason for the IT systems and their interaction with those systems needs to be consistent and provide the information and resources required for the user to perform their roll but not more. The...