01892 614040 info@cencom.co.uk

CenCom Solutions

CenCom has is proud of offering high standard of service to clients ranging in size from a 1 to more than 100 users. We are enthusiastic about making technology work to improve your business so if there is anything you want to know just ask,

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Consultancy

CenCom offer extensive consultancy in many areas, not just directly related to the IT platforms but how your company can make use of those to increase productivity and decrease costs.

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Management And Monitoring

CenCom offer a wide range of products and services to suite your business needs including backup, managed antivirus, hosting and user management.

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Support and Responsive Helpdesk

Sometimes things don’t work as users expect, this can be because something has gone wrong or there is some training of staff needed, either way our technical staff are here to respond and diagnose the issue and provide a path to resolution.

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Office 365 Update

This month sees a catch up on some business security information, pay attention to the email security link and the policy tips you can use. It is also interesting thet FaceBook is choosing Office 365 as its platform of choice for its internal users rather than the competitors and shows the MS focus on security is working.
Worth looking at the SharePoint app too for iOS if you have not done so already.

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Consultancy and Projects

Providing our knowledge and experience to your business enabling you to take advantage of best industry practice, secure and reliable systems and best value business solutions.

Monitor Systems and Services

Managing and Monitoring your systems, software, users and services to ensure that they are running to the best of their abilities and allowing your staff to concentrate on what you do best.

Support and respond to incidents

Responding to users needs is a high priority, when users do not know how to do something or when things do not happen they are expected to, the CenCom helpdesk is here to assist.

CenCom Work

We work with many clients to achieve many things, see below some of the work we have done in our different fields

Backup and Continuity Planning

Do you know what you will do if your server stops working tomorrow? Who will you call and how long before you are working again if you get a site wide virus? When was the last working backup of your data and how long does it take to recover? CenCom can provide answers...

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Office Moves

Everyone knows moving can be stressful, but when it impacts on your business and decisions you make impact on system usability and costs for years to come you need to get the right advice CenCom can be as involved or as advisory as you would like, we advise asking us...

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Adding a new user

You business may be adding a new user because you are expanding or because you are replacing an existing user, either way CenCom will setup the user to match your business requirements which will be different for each company. These will include things like...

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When something is broken

Users often have problems with their systems which require the helpdesks assistance to resolve, an example might be when a printer is not printing anything for a user but working for others. The solution will be found through a process which will involve three stages,...

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Manage Cloud tenants

Sounds simple enough o manage the client tenant for Office 365, when you have 10 users using the system in different ways with new updates happening every month, can you keep up to date on the things you need to know to ensure users have access to what they need, that...