01892 614040 info@cencom.co.uk

What does CenCom helpdesk do?

It is a service which provides information and assistance to the users of your company computer systems.
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When something is broken

Users often have problems with their systems which require the helpdesks assistance to resolve, an example might be when a printer is not printing anything for a user but working for others. The solution will be found through a process which will involve three stages,...
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Add equipment

CenCom offer a procurement service to supply and install equipment and sometimes clients just purchase things themselves

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Retiring a user

When a user leaves the helpdesk will remove the users access to data from your company and advise, when required, what remote access the user might have had.

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When a user does not know how

Our helpdesk will respond to questions and supply knowledge to users with documentation or remotly connecting to their system and showing them how. If the query is something which will benefit others we may write a new document and disseminate it to other staff to...
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Adding a new user

You business may be adding a new user because you are expanding or because you are replacing an existing user, either way CenCom will setup the user to match your business requirements which will be different for each company. These will include things like...
Read More

Add equipment

CenCom offer a procurement service to supply and install equipment and sometimes clients just purchase things themselves

read more

Retiring a user

When a user leaves the helpdesk will remove the users access to data from your company and advise, when required, what remote access the user might have had.

read more

Adding a new user

You business may be adding a new user because you are expanding or because you are replacing an existing user, either way CenCom will setup the user to match your business requirements which will be different for each company. These will include things like...

read more

When something is broken

Users often have problems with their systems which require the helpdesks assistance to resolve, an example might be when a printer is not printing anything for a user but working for others. The solution will be found through a process which will involve three stages,...

read more

When a user does not know how

Our helpdesk will respond to questions and supply knowledge to users with documentation or remotly connecting to their system and showing them how. If the query is something which will benefit others we may write a new document and disseminate it to other staff to...

read more